Use of the portal
You agree to use the portal only for lawful bill payment and customer service purposes. You must provide accurate biller, customer, and payment details before submitting a request.
Terms for using Eesha Bill Pay services.
These terms apply to website visitors, agents, retailers, and users who access eeshabillpay.online for BBPS bill payment related services.
Agent responsibility
Agents are responsible for keeping login credentials confidential, verifying customer details, collecting correct payment amounts, and following applicable BBPS, payment partner, and business rules.
Bill fetch and payment results
Bill details and payment statuses depend on responses from BBPS providers and billers. Delays, failures, reversals, or mismatches may occur due to biller systems, network issues, incorrect inputs, or payment partner processing.
Fees, refunds, and disputes
Applicable fees, refund handling, and dispute timelines may vary by service, biller, and payment method. Users should retain transaction references and receipts for support and reconciliation.
Service changes
We may update services, routes, security controls, supported billers, or these terms as required for operational, technical, regulatory, or business reasons.